Returns / Shipping

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Reflection time/return

It may happen that you want to return an order. Perhaps because you do not like the product or perhaps there is another reason why you would not want the order. Whatever the reason, you have the right to cancel your order up to 14 days after receipt without giving any reason.

I have provided a wrong delivery address!

Accidentally entered a wrong delivery address? Please contact us as soon as possible. We will then try to change the order for you.

Float Plus : +31 486 763 944
E-mail : service@floatplus.com

Delivery time & postage costs

We make every effort to deliver the order to you as soon as possible. Orders placed on working days before 12 noon, we try to ship the same day. However, we are not always able to fulfill this, sometimes products are not in stock and the delivery of your order may take a little longer.

When you have entered your order, the shipping costs are automatically displayed at the bottom of your invoice.

Delivery is via DHL’s postman or parcel deliverer. In general, delivery will take place within 2 working days between 9:00 AM and 6:00 PM. Unfortunately, we cannot guarantee the time of delivery.